This business model allows for the client to retain the most control over the operational expenses of the spa. ISM Spa manages the spa and oversees the daily operations of the spa. The employees become ISM Spa employees and we institute our five-star spa training, management best practices, operational procedures and guest service standards. We invoice our client for a traditional monthly management fee and build an incentive structure based on performance.
This business model allows for the client to alleviate themselves of the majority of risk associated with operating the spa facility. ISM Spa takes on the lion share of operational expenses including the payroll, taxes, benefits, operational supplies, retail products, operating products and splits the revenue with the client on a sliding scale based on performance