Archive for Tag: hotel and day spa management
What Does Laurie Santos Know About Spa Management?

May 12, 2020 | no comments | ISM News | by: James McCauley

What Does Laurie Santos Know About Spa Management?

Are you familiar with Yale professor Dr. Laurie Santos? She teaches the most popular course in the school’s 300-year history – “Psychology and the Good Life,” which teaches students about the science of happiness. Whether you are familiar with Dr. Santos and her work or not, you might be wondering what all of this has to do with spa management.

Dr. Santos is a big believer in being kind to yourself, if you’re focused on the marketing aspects of hotel and day spa management, you might be thinking that she would make a good spokesperson for the spa industry. While that might be true, it’s not where we’re going.

Our spa consultants, who are working from home like countless other Americans, talk to a lot of people (our spa management company works with hotel and day spas all across the country). Some of the people we talk to seem to be handling the challenges associated with the Covid-19 pandemic really well. Others, it seems, are letting their anxiety get the better of them at times. Of course, we could talk to someone who seems to have a positive attitude one day and is overwhelmed with anxiety the next. 

These Are Anxious Times

First of all, no one is going to blame you for feeling anxious. You certainly shouldn’t be beating yourself up about that. As the Covid-19 pandemic continues, we are all dealing with not only significant health and safety concerns but serious economic challenges as well. 

Dr. Santos might just be able to help. Her course – now called The Science of Well-Being – is being offered for free right now on Coursera. Taking it might help you make better choices and live a life that is happier and more fulfilling.

According to the course description: “In this course you will engage in a series of challenges designed to increase your own happiness and build more productive habits. As preparation for these tasks, Professor Laurie Santos reveals misconceptions about happiness, annoying features of the mind that lead us to think the way we do, and the research that can help us change. You will ultimately be prepared to successfully incorporate a specific wellness activity into your life.”

All of us at ISM Spa, a boutique spa management company with headquarters in Asheville, North Carolina, are wishing you all the very best during these difficult days. If there is anything our spa consultants can do to help you weather the storm, please contact us.

Should Wellness Be Part of Your Approach to Spa Management?

January 12, 2020 | no comments | ISM News | by: James McCauley

Should Wellness Be Part of Your Approach to Spa Management?

When it comes to successful spa management, wellness is more than a catchphrase. It can be the inspiration for innovative spa treatments and the driver of increased revenues.

To understand why wellness is such an important concept in both hotel and day spa management, however, you first need to understand what wellness is. 

What Is Wellness?

According to Lexico powered by Oxford, wellness is a noun that refers to:

  • the state of being in good health, especially as an actively pursued goal

Dictionary.com defines it as:

  • the quality or state of being healthy in body and mind, especially as the result of deliberate effort.
  • an approach to healthcare that emphasizes preventing illness and prolonging life, as opposed to emphasizing treating diseases.

And the Student Health and Counseling Services at the University of California Davis takes it a step farther, saying:

  •  Wellness is an active process of becoming aware of and making choices toward a healthy and fulfilling life. Wellness is more than being free from illness, it is a dynamic process of change and growth.

 

Why Is Wellness Important to Spa Management?

The experts at UC  Davis believe that wellness matters for a number of reasons. “Maintaining an optimal level of wellness is absolutely crucial to live a higher quality life,” they say. “Wellness matters because everything we do and every emotion we feel relates to our well-being. In turn, our well-being directly affects our actions and emotions. It’s an ongoing circle. Therefore, it is important for everyone to achieve optimal wellness in order to subdue stress, reduce the risk of illness and ensure positive interactions.”

That brings up an important point that has been highlighted by The Worth Health Organization, which adds to our understanding of the concept of wellness by defining it as:

  • “…a state of complete physical, mental, and social well-being, and not merely the absence of disease or infirmity.”

The Privai Wellness + Spa at the Renaissance Orlando SeaWorld will give you an idea of how the spa consultants at ISM Spa Management not only define wellness but also infuse the spa experience with its empowering and therapeutic aspects.