Archive for Tag: spa design management
Lessons Learned from Spa Management

March 18, 2020 | no comments | ISM News | by: James McCauley

Lessons Learned from Spa Management

The spa consultants here at ISM Spa, a boutique spa management company based in Asheville, thought this might be a good time to take a few lessons from the day spas we manage

Wellness has become such an important aspect of spa design management and well as day-to-day spa management. And if ever there was a time for all of us to focus on our own physical and mental wellbeing, this is surely it.  

Wellness at Home

Many of the spas we manage – including Ama Spa at The Edwin Hotel, a lovley boutique property in Chattanooga, TN and the Privai + Wellness Spa at the Renaissance Orlando at Seaworld, Orlando, FLhave made wellness central to their identity. Some of the innovative spa services they offer reflect this commitment to wellness, including:

  • The Whiskey & Wellness Package at Ama Spa, which draws on the invigorating properties of locally made bourbon to cleanse and revive dull skin. This decadent experience includes a Chattanooga Whiskey-infused sugar scrub followed by a sweet orange warming body wrap and a full-body custom pressure massage. A collagen infused weeping eye mask protects and prevents eye aging and Privai body butter hydrates the whole body.

 

Of course, visiting one of the day spas managed by ISM Spa Management Company isn’t possible at the present moment. But that doesn’t mean we can’t all continue to pursue wellness in our own homes. 

Fortunately, breathing exercises – one of the easiest ways to manage stress – can be done anywhere. 

Stress Management: Breathing Exercises for Relaxation

As the health experts at the University of Michigan Health system explain, “There are lots of breathing exercises you can do to help relax.” They recommend belly breathing as a great one to start with if you want to relax and relieve stress.

Belly breathing

“Belly breathing is easy to do and very relaxing. Try this basic exercise anytime you need to relax or relieve stress,” U of M says:

  1. Sit or lie flat in a comfortable position.
  2. Put one hand on your belly just below your ribs and the other hand on your chest.
  3. Take a deep breath in through your nose, and let your belly push your hand out. Your chest should not move.
  4. Breathe out through pursed lips as if you were whistling. Feel the hand on your belly go in and use it to push all the air out.
  5. Do this breathing 3 to 10 times. Take your time with each breath.
  6. Notice how you feel at the end of the exercise.

 

All of us at ISM Spa Management Company wish you and yours the very best during this difficult time.

Featured Property: Ama Spa

October 9, 2019 | no comments | ISM News | by: James McCauley

boutique spa management company - Featured Property: Ama Spa

The Ama Spa at The Edwin Hotel in Chattanooga, TN is one of the newer properties entrusted to the care and expertise of the spa consultants at ISM Spa, a boutique spa management company based in Asheville, North Carolina, that has earned a reputation for innovation and efficiency in the field of hotel spa management.  

The Edwin Hotel, with its 90 rooms, was a highly anticipated addition to Chattanooga’s vibrant downtown landscape. The Edwin has earned wide acclaim for its service and its ability to connect the area’s tradition of Southern hospitality with modern-day trends and exceptional cuisine.

Ama Spa had to meet the same high standards. Ama, the Cherokee word for water, is a sacred element, intricately flowing in and out of the Appalachian way of life. The Cherokee Indians revere water for its strength, vitality and wisdom. In return, it provides hydration, food, navigation and holistic healing.

A menu of spa therapies at Ama Spa was developed that would embrace water as a source of life to preserve the mind, body and spirit for whole well-being.

Project Parameters 

Long before the doors of this wellness spa opened to welcome guests, the spa architect and spa design management team from ISM Spa went to work. The spa industry continues to grow at unprecedented levels, but success of an individual property still relies on developing an understanding of the unique marketplace in which that spa will operate. 

The spa consultants at ISM Spa have the expertise needed to produce a comprehensive feasibility study, which included:

  • A compilation of relevant industry data
  • An analysis of market trends
  • Current and future competitive comparisons
  • An assessment of the viability and financial performance potential of the spa

In addition to the feasibility study, our spa design management team contributed a number of vital components to the project, including: 

  • Brand Concept
  • Design Development
  • Spa and Hotel Integration Training and IT
  • Pre-Opening Operations
  • On-Going Management

ISM Spa consultants also conducted market research related to:

  • Ama Spa’s Target Market
  • Relevant Industry Trends
  • Existing Competition Analysis

The experienced industry professionals at our spa management company also produced a series of financial reports, including: 

  • Comprehensive Profit and Loss Statement — Revenue Assumptions, Cost of Sales, Capture Rate, Rev PATT, Proforma
  • Capital Expenditure List
  • Labor Assumptions
  • Compensation Packages

In the case of Ama Spa in Chattanooga, the analysis provided by ISM Spa Management consultants provided the client with the guidance needed to make informed decisions as the scope of the project took shape. Today, Ama Spa is not only an asset to the award-winning Edwin Hotel, it is a distinctive wellness destination in its own right.

Featured Hotel Spa Management Projects

July 8, 2019 | no comments | ISM News | by: Christina Stratton

Featured Hotel Spa Management Projects

As one of the leading spa management companies on the international scene, ISM SPA management company offers sophisticated spa consulting, spa design management and spa management services specifically geared toward the unique needs of hotel spa management. 

ISM SPA consultants understand that successful hotel spa management goes above and beyond the requirements of day spa management. It is essential not only to operate a spa that maximizes revenues and profits but one that also: 

  • Adds to the value of its client hotel or resort property 
  • Helps to establish the property as a service-centered destination 
  • Inspires repeat visits
  • Contributes to increased occupancy 
  • Enhances the overall brand image

 

Featured Hotel Spa Management Projects

At ISM SPA, a boutique spa management company based in Asheville, NC, our mission is to provide operational excellence and optimal experiences, promoted by our commitment to curated connections, guest gratification and employee engagement. 

Our featured hotel spa management projects will give you an idea of how we pursue that mission:

  • Privai Wellness + Spa

We would like to wish the Privai Wellness + Spa Renaissance Orlando at SeaWorld, Orlando, Fl, one of our featured properties, a very happy anniversary! It was approximately one year ago that this amazing property first opened its doors. ISM Spa design consultants were intimately involved in the development of this engaging concept and are proud to provide ongoing hotel spa management services. 

ISM Spa consulting and management services provided for the Privai Wellness + Spa at the Renaissance Orlando at SeaWorld include: 

  • Feasibility
  • Brand Concept
  • Renovation Design
  • Spa and Hotel Integration training and IT
  • Pre-Opening Operations
  • Ongoing Management

 

  • The Ama Spa

Before long another of our featured properties will also be celebrating its first anniversary. The concept for The Ama Spa at The Edwin Hotel, in Chattanooga, TN was developed around the Cherokee word for water – Ama – which is a sacred element, intricately flowing in and out of the Appalachian way of life. The Cherokee Indians have a daily ritual called “going to water,” submerging themselves in the river to wash away physical and spiritual ailments. Our spa consultants created a unique concept that incorporates the healing power of water in a philosophy of wellness that is rooted in the local environment and culture. 

ISM Spa consulting and management services provided for the Ama Spa at The Edwin Hotel include: 

  • Feasibility
  • Brand Concept
  • Design Development
  • Spa and Hotel Integration training and IT
  • Pre-Opening Operations
  • Ongoing Management

 

For more information on hotel spa management services from ISM SPA management firm, please contact us.