Our Mission
Our Mission is to provide operational excellence and optimal experiences, promoted by our commitment to curated connections, guest satisfaction, and employee engagement.
ISM is a proud partner and co-founder of Spa Space, a patent-pending, new technology that connects guests and members to expert therapists at inspiring resorts. Spa Space delivers cost savings and revenue optimization for spas while delivering personalized experiences for its guests.
Spa Space is an easy-to-use new technology that empowers spas to reopen smartly and safely. It leverages technology to match expert therapists to the needs of their guests, provides a dynamic staffing and revenue management solution, and improves operating efficiencies.
Currently in Beta testing in the Southeast and coming soon to select 4 diamond resort spas throughout the US
Unlock Access to High-End Spas
We partner with a carefully curated group of high-end spas known for their commitment to wellness and outstanding guest experiences. We provide a flexible service model where we handle staffing and scheduling so that our partner spas can focus on creating memorable experiences.
Tell Us What You Need
Using our Spa Space technology, our Guest specifies their wellness needs and preferences, and we build a treatment plan customized just for them. No more having to choose from a generic menu of spa services.
We Match Guest’s Needs to An Expert
Our proprietary technology then pairs our Guest with a choice of expert therapists trained specifically to address their needs. Our Guest selects their therapist based on ratings, reviews, and experience. They then meet their Therapist at their selected spa location for a truly personalized spa experience.
Business Development: Christina Stratton & Ilana Alberico, Founding Partners
Phone: 470-481-2721
Founding Partners: Christina Stratton & Ilana Alberico
Business Development: Pam Bauer
Phone: 470-481-2721
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ISM’s Top 10 Spa Technology Trends
Trend #1: Software-as-a-service (SaaS): ISM’s new SaaS partner Spa Space delivers cost savings
and revenue optimization while increasing customer satisfaction.
Trend #2: Contactless Booking: Online and mobile booking allows guests control over their
experience from start to finish, in addition to the obvious safety of a touchless experience amid
the pandemic.
